At A Family Mart, we aim to provide fast, reliable, and affordable shipping services to our valued customers across Pakistan. Please read the details of our shipping policy below:
1. Shipping Coverage
We deliver all over Pakistan through trusted courier partners.
Some remote areas may not be serviceable; in such cases, we will inform you directly.
2. Processing Time
Orders are usually processed within 1-2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
Standard delivery time is 3 to 7 business days depending on your location.
Major cities (e.g., Lahore, Karachi, Islamabad, Faisalabad) may receive faster delivery.
Unexpected delays caused by courier services or weather conditions are beyond our control.
4. Shipping Charges
Shipping charges are calculated at checkout based on your location and order size.
Free shipping may be offered on selected products or promotions.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS/email to monitor your shipment.
6. Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across Pakistan.
Please ensure correct address and contact information to avoid delivery issues.
7. Failed Deliveries
If delivery is unsuccessful due to an incorrect address, unavailability, or refusal to accept the parcel, reshipping charges may apply.